Pasar Next Pte Ltd ("Pasar Next", "we", "us", or "our") is committed to safeguarding your privacy. This Privacy Policy applies to the QRnGo service (hereafter referred to as "QRnGo" or the "Service"), which is a product of Pasar Next Pte Ltd. This policy outlines how we, as the data controller, collect, use, disclose, and protect your personal data when you use our application, developed and processed by Digigain Private Tech Ltd on our behalf. Our application integrates with Facebook and WhatsApp, and this policy addresses how data from these platforms is handled. We comply with Singapore’s Personal Data Protection Act (PDPA).
1. Information We Collect
We collect personal data to provide and enhance our services. The types of data include:
- Data You Provide Directly: Information submitted when creating an account, filling forms, or interacting with the application, such as name, email address, or phone number.
- Data Collected Automatically: Technical details like IP address, device information (e.g., device type, operating system), and usage data (e.g., app interactions).
- Data from Third-Party Platforms: If you connect your Facebook or WhatsApp account, we may collect:
- Facebook: Name, profile picture, or other public profile information, based on permissions granted.
- WhatsApp: Phone number or other data permitted by WhatsApp’s terms.
We only collect data necessary for the purposes outlined below, with your consent.
2. How We Use Your Information
We use your personal data for purposes including:
- Providing and improving our application’s functionality.
- Communicating with you, such as sending service updates or newsletters.
- Personalizing your experience with tailored content or recommendations.
- Complying with legal obligations, such as responding to regulatory requests.
- Protecting the rights, property, or safety of our users or ourselves.
We limit data use to the purposes notified to you or as required by law. New purposes will require additional notice and, if necessary, your consent.
3. Consent
Under the PDPA, we collect and process personal data only with your consent, which may be:
- Express Consent: Explicit agreement, e.g., opting into marketing emails.
- Implied Consent: Inferred from your use of the application.
- Deemed Consent: As permitted by PDPA, e.g., for contractual necessity or legitimate interests.
You may withdraw consent at any time by contacting us, though this may affect our ability to provide certain services.
4. Data Sharing
We may share your personal data with:
- Service Providers: Entities assisting with app operations (e.g., hosting, analytics), bound by confidentiality agreements.
- Facebook and WhatsApp: Data may be shared as part of platform integration, per their privacy policies (e.g., Facebook Privacy Policy, WhatsApp Privacy Policy).
- Other Third Parties: Only with your consent or as required by law (e.g., for legal compliance).
We do not sell your data for marketing purposes. Past concerns about data sharing between WhatsApp and Facebook highlight the importance of transparency, which we prioritize.
5. Data Security
We implement reasonable security measures, such as:
- Encryption of sensitive data.
- Access controls to limit data access.
- Regular security audits.
While we strive to protect your data, no online system is entirely secure. We continuously update our measures to mitigate risks.
6. Data Retention
We retain personal data only as long as necessary for the stated purposes or legal requirements. For example:
- Account-related data is kept for the duration of your account.
- Legal compliance data may be retained longer (e.g., 7 years for tax purposes).
Unneeded data is securely deleted or anonymized.
7. International Transfers
If personal data is transferred outside Singapore, we ensure PDPA compliance through:
- Your consent.
- Ensuring recipient countries offer comparable protection (e.g., via APEC CBPR).
- Using safeguards like standard contractual clauses.
8. Your Rights
The PDPA grants you rights, including:
- Access: Request details of your personal data and its use.
- Correction: Correct inaccurate or incomplete data.
- Withdrawal of Consent: Stop data processing, subject to limitations.
- Deletion: Request data deletion, unless legally required to retain.
To exercise these rights, contact us at info@pasarnext.com. We aim to respond within 30 days.
9. Data Breach Notification
If a data breach likely causes significant harm or affects 500+ individuals, we will notify you and the PDPC within 3 days, as required, and take steps to mitigate harm.
10. Cookies and Tracking
Our application may use cookies or similar technologies to enhance functionality. If cookies collect personal data, we obtain consent via pop-ups or banners. You can manage cookie preferences through your browser settings, though this may affect app performance.
11. Contact Us
For questions or to exercise your rights, contact:
- Email: info@pasarnext.com
- Address: 22 Simei Street 1, Singapore 529945
- Phone: +6587685090
- Data Protection Officer: GP Gunter
12. Changes to This Policy
We may update this policy to reflect changes in practices or laws. Significant updates will be communicated via our website or app notifications. Please review this policy periodically.
13. Third-Party Policies
Data shared with Facebook or WhatsApp is subject to their policies. Review them at:
Note: This policy is a template and requires customization with specific data practices and contact details. Consult a legal professional to ensure full PDPA compliance.